Here at Woofers Walkies we take your privacy very seriously.
We do hold information on our clients and their pets. We use this so that we know where to collect or visit the pet, and so that we can get hold of the owner whether it be an update or an emergency involving their animal.
We keep information about you and your pets in paper form and electronic form. All paperwork is securely locked away. All information helped on a computer is encrypted. All information held on a mobile phone is password and/or touch ID protected.
We use Facebook, Pinterest and Instagram. We post photos of your pet, we do use their names, but we hide locations and never use personal details on a photo. If you don’t want your pets photo used on any of these forums, please let us know in writing.
We keep your information for as long as you are an active customer. If our contract is ended by either party then all information is destroyed, apart from your email address on Mailchimp. This can be ended by 2 ways as described earlier in this post. If you are an ad-hoc customer, then your details will be destroyed 1 year after using us. If you wish to use us after this time you will need to give us your details again.
You have the right to see any information we hold on you. If you would like to see this information, please write a letter stating this. Please allow 2 weeks for this information to be compiled.